About Us

Hi, I’m Gillian Harris (not Gladrag!) - founder, maker, felting guru, yarn-curator and general head of FLUFF at Gilliangladrag. I’ve been a textile artist for 30+ years, author of several felting books, including currently available “Felting Fabulous Flowers”, designer of all our kits, and occasional teacher of celebrities (yes, I once taught Joey Essex to felt on Sunday Brunch - chaotic, but funny).

We began in 2001 and opened our real-life shop in 2010, first in Dorking and now in Betchworth where we moved to in 2020. With my brilliant team of Elves, we’ve become TEAM FLUFF (see below) - sourcing beautiful yarns, fibres, haberdashery, kits, books and gifts from all over the world.

Where to Find Us

Our colourful Gilliangladrag Fluff-a-torium shop and studio sits in Betchworth, near Dorking in Surrey - just an hour from London. Open online 24/7 and in-store Mondays, Wednesdays, Fridays & Saturdays 10-5. (We are shut on Bank Holidays though.) Our full address is : The Cart Shed, Stoney Croft Farm, Chalkpit Lane, Betchworth, RH3 7EZ. Phone : 01306 898144

What We Do

We specialise in knitting, crochet, felting, weaving, stitching, sewing, spinning, punch needle and all things textile. We stock mountains of yarn, fibres (including 70+ colours of Merino Wool Tops!), tools, kits, and inspiring bits and bobs to fuel your next handmade adventure.

Studio & Courses

Next door is our bright, joyful studio where we run workshops in felting, knitting, crochet, weaving, sewing, embroidery, dyeing and more. Plus we have loads of free tutorials on our Gilliangaldrag YouTube channel and online courses if you’re further afield.

Worldwide FLUFF

If you can’t quite persuade your other half to holiday in Betchworth (rude), fear not - we ship worldwide, and have lots of free tutorials on YouTube on our Gilliangladrag Channel.

Enjoy exploring - may you discover something wonderfully fluffy to inspire your next beautiful make.

Gillian x

Who we are : Meet our Fluffy Team...

Gillian Harris

Master Fluff-a-tier, Owner, & Teacher of Felting, Punch Needle & Dyeing.

Jackie Harman

Shop Manager; Knower of Where Everything Is & Chief Yarn Concierge

Sarah Glaysher

Director of Global Postal Logistics & Website Dispatch ;-)

Jo Raffaitin

Knitting & Crochet Teacher & Expert Yarn Enabler

Lyndsey Mcculloch

Weekend in-store Customer Experience Associate & Wool Sommelier

Ros Shaylor

Weekend in-store Customer Experience Associate & Minister for Woolly Affairs

Fiona Chavasse

Felting Kits Maker, Trade Orders Manager & Grand Custodian of the Huge Bags of Fluff

Michele Wilson

Kawandi Teacher; Mini Lanterns Teacher and Master of the Meditative Stitch

Lawratu Patton

Sewing Teacher (ex Sewing Bee) & High Priestess of the Perfect Hem!

Rozz Langendoen

Spinning Teacher & Spinning Specialist : Wheels, Spindles & Patience

Beth Cole

Embroidery Tutor & Teacher of Floral Thread Placements & Tiny Triumphs!

Livia Papiernik

Embroidery Tutor & Creative Stitching Mentor